Incident Reporting Policy
Effective Date: August 2, 2026
This policy provides guidance for reporting a suspected security issue, misuse, or other incident related to this website. For vulnerability-specific reports and responsible disclosure expectations, see our Security Disclosure.
What to Report
You are encouraged to report:
- Suspected unauthorized access to website systems
- Suspicious or abusive activity involving the website
- Suspected fraud, impersonation, or misuse of the Eciphers name or brand
- Content or behavior that violates our Acceptable Use Policy
- Any other incident that may affect the security or integrity of this website
How to Submit a Report
Reports should be submitted with sufficient technical detail to allow us to understand and investigate the issue, where available:
- A description of what happened or was observed
- The date and time of the incident
- The affected page, feature, account, or resource
- Any supporting information, such as screenshots or logs
Reports can be submitted to eciphers@eciphers.com.
What to Expect
Reports will be reviewed as appropriate given their nature and severity. Submitting a report does not guarantee a specific response time, outcome, or acknowledgment, though we aim to respond to legitimate reports in a reasonable timeframe.
Changes to This Policy
This policy may be updated periodically. Updates will be posted on this page with a revised effective date.